Automotive Recall FAQs in Gainesville, FL
Automotive Recall FAQs in Gainesville, FL
What do you do when your vehicle has an active recall? Don't panic — the team here at Parks Ford of Gainesville can help you! Not only are we experts when it comes to your Ford model's service and repairs, but we're frequently in touch with the Ford brand on safety guidelines, employee training and more. We know that automotive recalls can be inconvenient, but ultimately, they help us drive safer vehicles. If you have any questions about the recall process, browse our frequently asked questions below to get your answer!
What is a recall?
A recall is when something has been recognized as faulty in your vehicle or in one of the many parts that can be used in a wide variety of vehicles. When a part or system is found to be less than safe, the manufacturer notifies authorized dealers (like us) as well as the owners (like you) who have registered the vehicle with the manufacturer. Bring your vehicle in and we’ll be able to easily take care of any repairs that need to be done when you receive the notification from the manufacturer.
What is the NHTSA?
The NHTSA, or the National Highway Traffic Safety Administration, is the federal agency that manages vehicle safety standards. Their mission is to save lives, prevent injuries and reduce economic costs due to road traffic crashes through education, research, safety standards and enforcement. We trust the NHTSA to provide crash test ratings for all brands, makes and models.
How do I know if the used vehicle that I'm interested in has a safety recall?
Easy — if you have the VIN, or Vehicle Identification Number, input that number into the NHTSA's recall search bar, or search with just the vehicle's year, make and model. Ford, too, provides the option to look up recalls with your VIN on their website. Parks Ford of Gainesville provides a complimentary copy of the model's CARFAX® Vehicle History Report™ and you'll find any applicable safety recalls listed there, as well.
How will I find out if my vehicle is subject to a safety recall after I purchase it?
Ford will contact you either by phone, email or first-class mail. The report will describe the recall's risk to your safety and instructions for next steps. Be sure to have your state registration information up to date to receive the notice of a safety recall!
Does Parks Ford of Gainesville fix open safety recalls?
Absolutely! If your Ford has an active safety recall, our service department can service your model accurately and efficiently to resolve the issue. Simply make an appointment with our team, specifying the nature of the service and providing any information the manufacturer gave you about the recall. We have the diagnostic equipment and genuine OEM parts to complete the repair in no time!
If you have any questions, feel free to stop by our dealership. We are conveniently located at 3333 North Main St., Gainesville, FL 32609 and we look forward to seeing our customers from Gainesville, FL, and throughout Alachua, Starke, Ocala and Lake City!
