Kyle handled an awkward situation very professionally. I was quite upset when told I would have to pay $56. for the engine filter. When I bought my car from you ( instead of the Ocala dealer), I was told by the salesman and sales manager that if I bought ALL of the extended warranties, the only thing I would ever have to pay (for 100,000 miles) would be gas and tires. Obviously this was not the truth. It was a shame that Kyle was caught in the middle of this dishonest mess

Very helpful, always explained what was going on, great people! Very happy with Frasers help

Garrett and his team provided a great car buying experience and was very attentive to every detail as well as delivery of our 2025 BRZ Series.Purple! Thank you!

The team at Parks Ford Lincoln of Gainesville was nice especially Jason Kaercher. He gave me a good deal on my trade in. Good customer service.

It was a good experience for a recall. Service was fast and Uber pickup worked great.

It was a good experience. One of my service issues was not corrected/repaired again, but keep being told they cannot fix it. This is the second attempt in 2 years.

The communication was excellent, and I really appreciated the follow through with the warranty company.

The communication was excellent, and I really appreciated the follow through with the warranty company.

They took care of us in a caring professional manner. This was a bad situation and Parks stepped up and fixed it.

They took care of us in a caring professional manner. This was a bad situation and Parks stepped up and fixed it.

Given a quote about oil prices, then getting a different and higher price when you go in to get service ?

Fast and quality service Had my tire replaced quickly, will return. Especially if another nail enters my tire.

My car was damaged in the car wash and no one will take any action to get it fixed, nor call me back when they say they will.

Quick, friendly and knowledgeable. He was patient and explained things to me. He showed me what my old spark plugs looked like.

Took longer than told due to a service error, had to pay for rental out of pocket. Told it would be reimbursed and covered for the extra days but it was not. Poor communication and service. Should not have had to pay for a rental out of pocket when vehicle under warranty.