It was a good experience for a recall. Service was fast and Uber pickup worked great.

It was a good experience. One of my service issues was not corrected/repaired again, but keep being told they cannot fix it. This is the second attempt in 2 years.

The communication was excellent, and I really appreciated the follow through with the warranty company.

The communication was excellent, and I really appreciated the follow through with the warranty company.

They took care of us in a caring professional manner. This was a bad situation and Parks stepped up and fixed it.

They took care of us in a caring professional manner. This was a bad situation and Parks stepped up and fixed it.

Given a quote about oil prices, then getting a different and higher price when you go in to get service ?

Fast and quality service Had my tire replaced quickly, will return. Especially if another nail enters my tire.

My car was damaged in the car wash and no one will take any action to get it fixed, nor call me back when they say they will.

Quick, friendly and knowledgeable. He was patient and explained things to me. He showed me what my old spark plugs looked like.

Took longer than told due to a service error, had to pay for rental out of pocket. Told it would be reimbursed and covered for the extra days but it was not. Poor communication and service. Should not have had to pay for a rental out of pocket when vehicle under warranty.

Helpful and friendly staff. Fixed the problems with no hassles. The repairs were done in a timely fashion

Traded in two vehicles, purchased one. Was supposed to get a check for the remaining balance, still no check. Was told it would be here Friday and nothing. Now I have no funds to buy another vehicle and cannot go to work

Service is excellent! Edwin, my service representative listens and answers all my questions and concerns.

The follow call was fine. The service rep heard my concerns and agreed to pass my feedback to Ford and his management