Good service, good explanations of work and quality service. I always ha e Parks service my vehicle.

I needed wipers replaced right away without an appointment. Bill remembered my name from before and took care of it.

Everything went as expected and I have confidence in Parks I bought my car there and they have done all the service

He listen to my description of the problem and what I thought it was and could be related to and he told me his quick educated diagnosis on what it could be and said they would check it out and get it taken care of. When I got it back and drove it the problem was fixed and while I picked it up he explained to me what they did and he was right about what he thought it might be as for me I was thinking of something else so I got educated.

It was great. Waited while oil was being changed and a couple recalls.enjoyed coffee and tv while waiting and checkout was painless.

I was on time for my appointment; truck was taken into service bay quickly for 'the works' service. I got a video exam from a Jessie. A need for immediate repair of pinion seep was ID'd and I approved repair. It was completed within a few hours.

Employee got in my truck with a cigar and left my windows down with the AC blowing

ONE STAR BECAUSE ZERO STARS IS NOT AN OPTION! Yesterday, I cleared my afternoon schedule and went to Parks Ford to see a truck that has been advertised on their website for over a week at $46,624. Online, that price includes their $1,299 Dealer Fee, their $599 Electronic Filing Fee, their $327 Private Tag Agency Fee, and a deep discount because it’s a 2025 model that has never been sold. I test drove the truck and was told about “Parks Perks” done to each vehicle they sell which includes ceramic paint coating, plastic protection on door edges, and front window tint. To me, calling it a “perk” implies it’s an added benefit of doing business at Parks which would also imply that said perks come at no additional charge…more on that shortly. After getting back inside, the salesman came back and said he was so sorry, but his sales manager, Joe Cox, told him there was an error or glitch with the website and that the actual price was $54,000. Additionally, that price did not include the “Parks Perks” I mentioned earlier. Those three items add another $3,950, and something else called LoJack adds another $899 bringing the truck that is still today being advertised at $46,624 to a grand total of $58,849. We all know in 2026 a website can be corrected immediately. There’s no way after at least a week online this “mistake” was only discovered yesterday, and there’s no way that $12,000+ “mistake” wouldn’t be corrected by now. It’s still on their website at the same price because it’s intentional. It’s how they trick people to get them on the lot. There are numerous other vehicles advertised at prices I’m sure are also “mistakes.” I did later find buried in fine print it takes several clicks to get to some mention of the “Parks Perks” and “LoJack” fees, but Parks Ford and Joe Cox are practicing deliberately deceptive false advertising and the classic bait and switch tactics that make the public despise auto dealers. The truth is, had they advertised the truck at $55,000 instead of trying to pass off the lie of a website problem, I would have bought the truck yesterday. What’s even worse for Parks, and they didn’t know it, is that my friend who came with me was going to buy another truck they were advertising. This is not my first negative experience at Parks Ford, but it will be my last. Hiding behind fine print doesn’t make this practice any less of a lie. Don’t be fooled into wasting your time with these liars. It’s no wonder they have reviews disabled on their Facebook page.

A professional, fair and friendly experience. I would recommend Parks Ford to anyone interested in purchasing a car or truck.

It was very convenient having y'all come to my house Rylee was very professional Thanks

The sales staff was excellent. Buying my Ford Ranger was as simple as it could be. Will definitely consider Parks Ford in the future.

Good Bill was great, everything addressed as promised and I will return when needed. Bill was great, everything addressed as promised and I will return when needed. Great service.

Took an entire day to replace a tire. I had to call multiple times to check in on progress. I had to call/pay for my own Uber home. Was told my service advisor would call me back and I waited over an hour for no call back.

Very welcoming with a comfortable waiting area. I was greeted immediately and kept informed of the process.

Excellent and professional Great job , good service and satisfied. Friendly people, on time and thank you